Privacy Policy

Special T Travels respects the privacy of travellers, applicants and website visitors. Information We Collect Depending on how you interact with Special T Travels, we may collect information including: - name; - email address; - telephone number; - date of birth; - city and country; - social-media handle; - trip applications and travel preferences; - dietary or accessibility information you provide; - emergency contact information; - inquiries and communications; - booking and payment records; - marketing preferences and consent records; and - technical information reasonably necessary to operate and secure the website. Why We Collect Information Information may be used to: - review trip applications; - administer bookings; - communicate with travellers; - plan and operate hosted trips; - process and reconcile payments; - respond to inquiries; - administer waitlists; - provide custom travel services; - maintain customer and contact records; - send marketing communications where permitted; - maintain security and prevent fraud; and - comply with applicable legal obligations. Service Providers Special T Travels may use service providers to operate its business, including website hosting, database, email and payment-processing providers. These may include services such as Supabase, Resend and Stripe. Information is disclosed only as reasonably necessary for those services and subject to applicable privacy requirements. Payment Information Payments may be processed by Stripe or another payment provider. Special T Travels does not need to store complete payment-card numbers when those details are collected and processed directly by the payment provider. Marketing Communications Special T Travels will obtain consent where required before sending commercial electronic messages. Joining the mailing list constitutes a request to receive Special T Travels communications. Submitting a trip application, inquiry, waitlist request or payment does not by itself subscribe you to marketing communications. Where another form offers an optional marketing checkbox, it will not be pre-selected. Marketing-consent information may be retained so Special T Travels can demonstrate when and how consent was provided. Every marketing email will provide an appropriate method to unsubscribe. Unsubscribing from marketing does not prevent Special T Travels from sending transactional communications necessary to administer an application, booking, payment or existing service relationship. Retention Special T Travels retains personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, accounting, dispute-resolution and business-record requirements. Security Reasonable administrative and technical safeguards are used to protect personal information. No internet or electronic-storage system can be guaranteed to be completely secure. Access and Corrections You may contact Special T Travels to request access to or correction of your personal information, subject to applicable legal exceptions. Contact Privacy questions or requests may be directed to: Special T Travels Email: specialttravels.teagan@gmail.com Policy Updates This Privacy Policy may be updated from time to time. The current version and effective date will be displayed on this page.